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The Five Behaviors® of a Cohesive Team: A Framework for Success

Updated: May 7, 2023



Effective teamwork is vital to the success of any organization. It is well-known that high-performing teams can achieve far more than individuals working alone. However, building a cohesive team requires more than just hiring talented individuals or setting clear goals. It requires a deep understanding of how teams function and a deliberate effort to cultivate trust, communication, and collaboration. This is where the Five Behaviors® of a Cohesive Team model comes in.


The Five Behaviors® of a Cohesive Team is a framework developed by Patrick Lencioni, a renowned expert on team dynamics and organizational health. The model outlines five essential behaviors that cohesive teams exhibit. These behaviors are trust, conflict resolution, commitment, accountability, and results orientation. Let's take a closer look at each of these behaviors and how they can help leaders build high-performing cohesive teams.


Trust: Trust is the foundation of any successful team. Without trust, team members will not feel comfortable sharing their thoughts and ideas or taking risks. The Five Behaviors® model emphasizes the importance of vulnerability-based trust, where team members feel safe admitting weaknesses and asking for help. Leaders can build trust by modeling vulnerability and openness, encouraging team members to share their thoughts and ideas, and creating a safe space for honest feedback.


Conflict resolution: Conflict is an inevitable part of any team, but it can also be a source of creativity and innovation. The Five Behaviors® model emphasizes the importance of constructive conflict resolution, where team members are willing to challenge one another's ideas and engage in healthy debate. Leaders can promote healthy conflict by setting ground rules for communication, encouraging active listening, and modeling respectful disagreement.


Commitment: Once the team has reached a decision, it is essential that everyone commits to the plan. The Five Behaviors® model emphasizes the importance of clarity and buy-in, where team members understand the goals and objectives and are fully committed to achieving them. Leaders can promote commitment by ensuring everyone has a clear understanding of their roles and responsibilities, providing frequent feedback and recognition, and celebrating successes along the way.


Accountability: Accountability is the key to ensuring that commitments are met and goals are achieved. The Five Behaviors model emphasizes the importance of peer-to-peer accountability, where team members hold one another accountable for their actions and outcomes. Leaders can promote accountability by setting clear expectations, providing regular feedback, and encouraging team members to take ownership of their work.


Results orientation: Ultimately, the success of any team is measured by its ability to achieve results. The Five Behaviors model emphasizes the importance of a shared focus on results, where team members are committed to achieving the team's goals and objectives. Leaders can promote a results-oriented culture by setting clear goals and objectives, measuring progress regularly, and providing feedback and recognition based on results.


In summary, the Five Behaviors® of a Cohesive Team model provides a powerful framework for building high-performing cohesive teams. By focusing on trust, conflict resolution, commitment, accountability, and results orientation, leaders can create a culture of collaboration, innovation, and success. By investing in the development of these essential behaviors, organizations can unlock the full potential of their teams and achieve outstanding results.


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